Privacy Policy

Breakfree Nutrition (ABN 41 746 837 996), herein referred to as 'Breakfree', 'us', 'we' or 'our', is committed to protecting your privacy and will never share or sell your personal details without your consent. It really is that simple.

However, to be perfectly clear, the below statement is our entire Privacy Policy which fulfills the requirements of Australian privacy regulations in respect of the collection, use, disclosure and handling of personal information.

Collecting your Personal Information

Breakfree will collect personal information such as name, address, telephone number and email address so that we may contact you regarding our products and services. Breakfree may also collect other personal information including health and medical data so that we may safely and effectively provide you with any products, programs and services that you have purchased or elected to receive.

This website contains links to third party websites for your information. However, Breakfree takes no responsibility for how these linked sites collect, store and use your personal information. We recommend you read the privacy policy of any linked website you visit.

Using your Personal Information

Breakfree will use your personal information to inform you of our products and services and to deliver any products, services or programs that you have purchased or elected to receive. We may also contact you to invite you to participate in a survey we may be conducting.

Breakfree uses other businesses to provide services on our behalf. These include the processing and delivery of emails; processing credit card transactions; collecting and analyzing survey data; database management; and scheduling appointments. These other businesses are required to maintain the confidentiality of your personal information. These third parties are prohibited from using your personally identifiable information for any other purpose. Breakfree does not share any information with third parties for any unknown or unrelated uses.

We engage the services of MailChimp to deliver emails. We only ask for your first name and email address when you sign up to our mailing list.

We engage the services of ProProfs to help us collect other information about you that we need in order to effectively deliver our services and manage our programs.

We engage the services of Appointlet to enable our clients to schedule appointments with us online.

Your health and personal information may also be used to help analyse the effectiveness of any services or programs that Breakfree is providing to you. Your information will be deidentified and only aggregate data will be used for reporting. Your personal information will not be identifiable.

We also collect information that may or may not include your personal information, through technology and tools that tell us when a computer or device has visited or accessed our content. Those tools include services from Google that help us to tailor our content, products and services to better suit consumers and customers. Search engines provide facilities to allow you to indicate your preferences in relation to the use of those tools in connection with computers and other devices controlled or used by you.

Controlling and Accessing Your Personal Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by contacting us.

You may elect to stop receiving promotional emails from Breakfree by simply following the unsubscribe link at the bottom of an email or by notifying us directly.

You may arrange to access your personal information by contacting us.

We do not impose any charge for a request for access, but we may charge you a reasonable fee for our costs associated with providing you with access and retrieval costs.

Securing your Personal Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

Breakfree uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by or any outside party.
• All transactions are performed under 128 Bit SSL Certificate.
• All transaction data is encrypted for storage within eWAY's bank-grade data centre, further protecting your credit card data.
• eWAY is an authorised third party processor for all the major Australian banks.
• eWAY at no time touches your funds; all monies are directly transferred from your credit card to our merchant account.

For more information about eWAY and online credit card payments, please visit

Breakfree also utilises server firewalls and Employee Confidentiality Agreements to secure your personal information.

You should be aware that sending personal information via regular email may not be entirely secure. If you prefer to keep communications completely private, do not use regular email. If you elect to send or receive personal information, results or reports via unsecured email, Breakfree will not be liable for any security breach.

Disclosing your Personal Information

Breakfree will never share, rent, lease or sell your personal details to your employer, private health insurer or any other third party without your consent.

Under certain circumstances, Breakfree may be required by law to disclose personal information (e.g. court orders, subpoenas, search warrants). Breakfree also reserves the right to disclose personal information in order to protect the rights, property or safety of Breakfree, its employees, clients or others.

To provide you with a safe, personalised and effective program or service it may be necessary for Breakfree to contact your doctor or other health care provider. However, we will always obtain your consent before doing so. In the event that you do not provide this consent, Breakfree may be unable to provide the program or service.

In the event that Breakfree is purchased by or merged with another business, Breakfree reserves the right to transfer clients' personal information to the new trading entity. This new entity will also be required to comply with the terms of this policy.

Complaints or Concerns

If you have any questions, concerns or complaints regarding your privacy or personal information please direct your inquiries to:

Breakfree Nutrition Privacy Officer
PO Box 236
Mitcham Shopping Centre
SA  5062

Telephone: 1300 39 40 50

Last revised March 17, 2017

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